Account Service Representative

JOB TITLE: Account Service Representative
STATUS: Full Time Non-Exempt (40 hours per week)
SUPERVISOR: Director of Business Development  
Santa Barbara County
COMPENSATION: $60,000 to $70,000


JB Dewar is a fourth generation, family owned and operated company that prides itself in meeting the needs of our customers. Our core values include being a community cornerstone, fueling families, delivering reliable service and quality, and doing it right! We strive for efficiency and error reduction by taking time to prepare, learning from past mistakes and always seeking to improve. If you’re looking to be part of a dynamic industry leading team, join JB Dewar!

JB Dewar was founded on the Central Coast, where we live, do business and serve our neighbors and community honoring our community’s traditions of compassion, ingenuity and work ethic. We are the Central Coast-based expert provider of the highest quality fuel, lubricants, equipment, and services.

The Account Service Representative will be a responsible for managing and growing an account list. This individual will be responsible for developing new business and securing Share-of-Wallet opportunities with existing business. Utilizing an organized approach of prospecting, qualifying, and presenting written and verbal solutions to primarily local companies.


  • Manage an existing account base and build a viable prospect and lead database and persist through the new business sales process to reach the key decision makers and close the sale.
  • Manage the inventories of assigned JB Dewar customer accounts for bulk fuel, bulk lubricants, packaged.
  • Negotiate and close Share of Wallet opportunities with existing customer base.
  • Build and maintain client relationships at multiple levels, including senior level.
  • Conduct on-site customer evaluations and needs assessments to effectively create and communicate product and service value-based presentations targeted to fit customer needs.
  • Perform regularly scheduled physical liquid inventory of assigned customer list as needed.
  • Achieve quarterly and annual sales goals.
  • Become knowledgeable of multiple product lines of fuels, lubricants, accessories, and related equipment.
  • Maintain sales development (pipeline) reporting with current and accurate data.
  • Utilize Customer Relationship Management (CRM) software to communicate account status and track pipeline progress.
  • Become proficient with back-office software system.
  • Perform regularly scheduled physical liquid fuels and non-fuels inventory for assigned customer list.
  • Work closely with other Sales Representatives on specific assigned accounts.
  • Responsible for continuing product and process training (on-line, on-site and off-site) as well as attending and participating in general sales meetings and business development strategy sessions.
  • Within reason, be available on most weekends and evenings to take emergency calls (from customer or employer) made to cell phone.

SKILLS: (Required)

  • Proven sales experience
  • Knowledge of service area (Santa Barbara County)
  • Friendly, outgoing personality.
  • Ability to efficiently manage time and utilize the tools provided to maximize job efficiency.
  • Strong communication skills, both verbal and written. Possess a positive attitude with a growth mindset.
  • Software including Windows, Word, Excel, Outlook, and Customer Relationship Management tools.
  • Ability to type at least 30 wpm.
  • Hardware including laptop computer and smart phone.

SKILLS: (Preferred)

  • Knowledge of the automotive and large equipment mechanical systems.
  • Knowledge of petroleum products.
  • Fluent in both English and Spanish.


  • Frequent standing, sitting, bending, lifting (up to 65 pounds), kneeling, twisting, reaching, climbing ladders (up to six feet with no platform – up to nine feet with platform). Able to read site gauges of various types from varying distances.

This job description is not all inclusive. J.B. Dewar reserves the right to change job duties and essential job functions as required by business necessity.

Job Type: Full-time


  • 401(k)
  • Dental Insurance
  • Employee Discount
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance

COVID-19 considerations:
JB Dewar, Inc. provides cleaning supplies, gloves, hand sanitizer, social distancing a must.

Company’s website:

Benefit Conditions:

    • Only full-time employees eligible

This job description is not all inclusive. JB Dewar reserves the right to change job duties and essential job functions as required by business necessity.